FEATURED • 8 MIN READ • 12 MAY 2026
Corporate Strategy Redefined: Digital Transformation That Actually Works
70% of digital transformations fail. The 30% that win — BCA, GoTo, DBS — all debunk the same myth: transformation is not an IT project, it's an operating model reset.
ISI ARTIKEL — HIGHLIGHTS:
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- Stage 1 De-bottleneck (W1-4): map 1 journey, hapus handoffs — BCA KYC 5 hari → 28 menit tanpa tech baru.
- Stage 2 Data Plumbing (W5-12): single customer ID GoTo → cross-sell; 1 dashboard CEO.
- Stage 3 Productize (W13-24): Instant Reimbursement, 1-Click Restock — DBS digibank sebagai P&L baru.
- Stage 4 Scale & Sunset: kill legacy setiap new flow sukses — hindari 2 companies.
- 12 Anti-patterns + 30-day audit checklist (ERP prematur, CDO tanpa P&L, big bang launch).
